Mobile Phone Messaging Consent

Last updated: May 11, 2025

1. Introduction

This Mobile Phone Messaging Consent ("Consent") outlines the terms and conditions under which you agree to receive text messages (SMS) from MUDE ("we," "us," "our") on your mobile phone number.

By providing your mobile phone number and agreeing to this Consent, you expressly consent to receive text messages from us, including messages sent using an automatic telephone dialing system.

2. Types of Messages

You may receive the following types of text messages from us:

  • Verification codes for account authentication
  • Account notifications and security alerts
  • Booking confirmations and reminders
  • Updates about your account or services
  • Marketing messages (if you separately opt in to marketing communications)

3. Message Frequency

The frequency of messages will vary depending on your account activity and preferences. Authentication messages will be sent when you log in or sign up. Other messages will be sent as needed based on your account activity.

4. Message and Data Rates

Message and data rates may apply to each text message sent or received in connection with MUDE, as provided by your wireless service provider. You are solely responsible for any fees or charges that you incur as a result of receiving text messages from us.

5. Opting Out

You may opt out of receiving text messages from us at any time by:

  • Replying "STOP" to any text message you receive from us
  • Adjusting your notification preferences in your account settings
  • Contacting our customer support at support@getmude.com

Please note that opting out of receiving text messages may impact your ability to use certain features of our service that rely on SMS verification.

6. Support

For support regarding text messages, you can reply "HELP" to any message you receive from us or contact our customer support at support@getmude.com.

7. Changes to This Consent

We may update this Consent from time to time. We will notify you of any changes by posting the new Consent on our website and, where appropriate, via text message. You are advised to review this Consent periodically for any changes.

8. Contact Us

If you have any questions or concerns about this Consent, please contact us at:

Email: support@getmude.com
Address: 800 S. Roselawn Ave., A104, Artesia, NM 88210 U.S.A.